F&Q

Check below to find some answers to commonly asked questions.

Shipping

All order are shipped within 7 business days of your order being placed, but its frequently much shorter than that averaging 1-3 business days. All orders are dropped off at USPS within 2 business days of you receiving your "shipped" email, its almost always the same day though!

From there it depends on which method of shipment you select at checkout. The speeds are listed under the individual options. However, they range from 8-12 business days for untracked letter mail to 1-2 business days for express.

If you select a tracked option, you will receive your tracking info in your email when your order ships.

USPS frequently misses getting things scanned in when they are dropped off. When this happens they usually get scanned in randomly at some point along the way or upon delivery. It's nothing to worry about unless its been a few weeks and it hasn't shown up or shown movement.

If you didn't get a tracking number it is because you did not select a tracked shipping method. All stickers and bookmarks default to the untracked letter mail option, including for the free over $35 shipping. If you want tracked shipping you need to select that option when you're checking out.

And no, sadly, we cannot add a tracking number once it has already been shipped with untracked shipping.

Returns

Just mail it back to the return address listed on your package! I accept returns up to 30 days after order your is delivered. Returns must be unused and in their original condition or your return will not be accepted.

All return shipping is at the expense of the customer.

All returns are processed as soon as the item makes it back to me. We usually check our PO box about once a week, more if we know a return is on the way. At that point the funds are released from me and can take anywhere from 1-5 business days to get back to you depending on your bank.

Absolutely! Exchanges are welcome. I will send out your exchange as soon as I receive your return. Return shipping is at the expense of the customer, but I will cover the shipping of the new item(s) provided that the cost of the order meets my min cost order for free shipping (USD$35).

Items need to be new / unused/ in their original condition to be eligible for an exchange.

Merch Info

We are currently licensed with several NTY best selling authors including:

Sarah J. Maas

Rebecca Yarros

Caroline Peckham / Susanne Valenti

Carissa Broadbent

I absoutely am! I am currently working on some fun stuff for several new authors.

It's pretty simple actually, if I read a book and I like it then I check to see if the author offers licensing. If they do, I reach out to see if they are interested in offering me a contract. If I get offered a contract, I make the merch.

I can't give a definitive yes or no here, but I would love to chat! I am always looking for more authors to work with. Having merch licensing for your book or series is such a great way to get more people interested in your work while also generating a passive income stream. All the authors/ publishers I work with do is give me the contract then cash the checks I send them every quarter (most are direct deposit so they don't really even have to do that lol).

I don't really do commissions, but if you are open to a licensing agreement we can absoutely work out terms.

If you don't have a licensing contract, we can use one of the other ones I have as a template if we go that way!

I can't promise how much stuff I'll make for any given book/ series, though. What I make 100% depends on how creative I'm feeling when I read it, how obsessed I am with it at the exact moment I feel creative, and how popular previous things I have made for that book/ series are among other various factors.